Welcome Bonus
0.5% Rebate on your turnover
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  • Live chat is open 24/7
  • As low As 8x turnover
  • There are lots of poker game providers
  • There are some country restrictions


  • Online since :
  • Languages:
    English Malay Chinese
  • Number Of Slots:



LuckyTown is a unique online casino that first rose to prominence in Malaysia several years ago through the agent model, meaning you’d need a referrer or an upline to play. LuckyTown grew rapidly because of this business model, as agents had incentives to push and market the brand because they earned a small cut from the player’s bets.

More recently, they’ve added payment options to the public. Many people rushed at the chance to join LuckyTown once the news spread because LuckyTown offers some of the most intriguing games by newer game developers such as Fun House Gaming, 28win and MGC777. 

Without further ado, we bring you our honest and unbiased review of LuckyTown, an up-and-coming online casino that we think you will love!


Trust and Security

LuckyTown was founded in 2016 in Malaysia. One thing we will note is that it lacks certifications from licensing bodies. This is because they only operate in Malaysia and use the agent model without needing payment solutions to facilitate transactions. However, we’ve spoken to their team, and they’ve confirmed that since they added payment gateways on their site, they’ve approached several licensing bodies to get certified, and the process is now ongoing. 

With over 2,000 agents on the ground marketing the online casino, it is a highly reputable name to gamblers in Malaysia. A simple Google search shows hundreds of agents and affiliates promoting their own LuckyTown affiliate pages. As mentioned, LuckyTown grew through word of mouth from agents, ask any seasoned gamblers in Malaysia about LuckyTown, and you’d likely get a favourable response. 

Software and Games

The only way to join LuckyTown is via an agent that provides you with a referrer link. Once you’ve signed up using your mobile number, you’ll need to download the mobile app, which is the most easy-to-use and straightforward app you’ll ever see. It is filled with game developers and game titles and options to top up and contact customer service at the bottom. 

Join now using our referrer link to enjoy exclusive bonuses:

The game developers on show at LuckyTown are where it differentiates itself from other online casinos in Malaysia. Of course, the familiar names are on its platform: Play Tech, IBC Bet, Next Spin, SBO Bet, CQ9, SA Gaming, All Bet, Joker, Pragmatic Play, Asia Gaming, King855, Mega88 and more.

Here we look at a few rising game developers with interesting new games on LuckyTown:

Fun House Gaming

Fun House Gaming is one game developer we at SafeBet have been keeping our eyes on. They’ve created several hit games, such as Hot Safari, Panda Shores and Penguin Holiday, to name a few. Fun House Gaming’s game titles have one thing in common: superior graphics with quick responsiveness. In addition, Player feedback suggests that they like the gameplay and RTP, where payback to players is high. 


28Win’s lottery platform is one you don’t see very often on other online casinos because, like LuckyTown, it was developed for agents. 28Win lets users buy lottery tickets from the most reputable lottery providers in Malaysia, such as Toto, Da Ma Chai and Magnum. They’ve recently decided to integrate with online casinos and picked LuckyTown as the first. 

Bonuses and Promotions

This section is another part where LuckyTown is unique compared to other online casinos in Malaysia. The promotions differ depending on the agent you play under. 

We at SafeBet got you covered. We teamed up with the LuckyTown team to give our readers the best possible deal you can find anywhere in Malaysia. 

Using our referrer link, you get a 0.5% rebate on your turnover/wager amount on any game you play! The promotion lasts forever as long as you play on LuckyTown. 

Payment Solutions

LuckyTown recently added payment gateways to facilitate bank transfers on site. Transfer instantly from any bank in Malaysia to top up. Credits are deposited into the account within seconds of making the transfer. 

Apart from that, cryptocurrency is also an option, send and receive USDT from the mobile app. USDT will then be converted into MYR on the app for your convenience. 

Customer Service

Customer service at LuckyTown is decent, with representatives proficient in English, Chinese and Malay with reasonably good response time. Users commonly will speak to their agent if they face issues on LuckyTown’s platform. 

Overall, it was a good experience interacting with LuckyTown’s customer service team.


LuckyTown offers users a completely different experience with its easy-to-use mobile app. Games from independent rising game developers show LuckyTown has its pulse on the business by providing customers with the games they want. 

By adding more payment options and an online casino license on the way, LuckyTown will indeed become one of the top online casinos in Malaysia in the not-so-distant future!


0.5% Rebate on your turnover
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Author Andy Lim

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